Track SD Europe parcel

Your order is on its way and is expected to be delivered within 3 to 5 business days after receiving the shipping confirmation.

As your order contains large or heavy items, it has been shipped with our trusted partner SD Europe.

We are currently working hard to enable track & trace for these packages. Unfortunately, SD Europe cannot yet provide track & trace for shipments at this time.

When can I expect my order?

Once you receive a shipping confirmation from us, your order has left our warehouse and has been handed over to SD Europe. Depending on the delivery location, we see that most orders are delivered within 2 to 3 business days for Belgium and the Netherlands. For the rest of Europe, packages are usually delivered within 3 to 5 business days.

Scheduling your delivery

The delivery service will contact you by phone to schedule a delivery appointment. If you are unavailable to answer your phone, they will leave a voicemail or send an SMS. It is important that you confirm the delivery date with the delivery service, otherwise the order cannot be delivered.

If it has been more than 5 days since you received your shipping confirmation and SD Europe has not yet contacted you, please contact us and we will check the shipping status of your order for you.

I have a question about my order

If you have questions about your order or shipping via SD Europe, you can reply to one of the emails you have received from us or use the contact form on our website. We are also available by phone at +32 11 76 12 70 or +31 852 08 05 14, Monday to Friday during our office hours.

We are happy to help you.